Supports for Students and Employees

We know that this situation is causing a lot of stress for both employees and students, which is why it’s important we continue to support each other. If you are struggling please reach out to the counselling supports listed below; if you see someone else struggling, please share these details with them: 

 

Students:

Distance counselling for VIU students is available through VIU Counselling Services from Monday to Friday, 8:30 am - 4 pm. To book an appointment:

For domestic students:

Call 250.740.6416, leave a voice message with your name, student number and email, and you will be contacted by Counselling Services to set up an appointment. 

For international students:

Email Counselling.International@viu.ca (this email is monitored Monday to Friday from 8:30 am - 4 pm). Indicate your name and student number only (the auto-reply from the email will indicate next steps). You will be contacted by International Counselling Services to set up an appointment.

For Cowichan students:

Please email advising.cowichan@viu.ca if you would like an Educational Advisor/Counsellor to contact you by email, phone or Zoom meeting. Please provide your full name, phone number, student number (if applicable), best times to reach you during our regularly scheduled work week and your preferred way for us to contact you. Educational Advisor/Counsellors will be available Monday to Friday from 8:30 am - 3:30 pm.

Please ensure your phone number and email match your student record. If this information does not match, please update your student record. 

If you are experiencing a crisis, you can reach out to the Vancouver Island Crisis Line via phone at 1‑888-494-3888 (24/7), text or chat at 250-800-3806 (6 - 10 pm); Kuu-us Crisis Line (24/7); and YouthInBC online chat (noon to 1 am) 

Employees:

Counselling services are available to anyone who feels they may need support through VIU’s Employee and Family Assistance Program (EFAP) through Homewood Health. The telephone number is 1-800-663-1142. Homewood Health has issued a coronavirus Frequently Asked Questions document that outlines the switch from face-to-face to telephone counselling services. 

Other Resources:

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